Subprocessors
Effective date: August 5, 2026
Current subprocessors
Google Cloud and Firebase
Purpose: Hosting, database, private file storage, authentication, abuse prevention, logging, and Vertex AI model processing.
Data involved: Account and request metadata; company, meeting, document, and AI context when needed to provide the Service.
Anthropic
Purpose: Claude model inference through Google Vertex AI Model Garden when selected or used as an eligible fallback.
Data involved: The bounded company, meeting, document, and conversation context needed for the requested response.
OpenAI
Purpose: GPT model inference when selected or used as an eligible fallback.
Data involved: The bounded company, meeting, document, and conversation context needed for the requested response.
Stripe
Purpose: Subscription billing, payments, invoices, tax configuration, and fraud prevention.
Data involved: Account and billing contact information, payment identifiers, and transaction metadata. Elevate does not store full card numbers or security codes.
Twilio SendGrid
Purpose: Transactional and opted-in product email delivery, event reconciliation, bounce handling, and suppression.
Data involved: Recipient email address, message content, delivery metadata, and minimized correlation identifiers.
Sentry
Purpose: Minimized application error diagnostics after production configuration is enabled.
Data involved: Scrubbed error, release, environment, route, and coarse device/request metadata; not meeting or document content by design.
Purpose: Optional advertising attribution and signup or subscription conversion measurement through the Insight Tag.
Data involved: Safe conversion page, referrer, general device and browser data, IP-derived location, LinkedIn cookie identifiers, and controlled conversion category or value only after advertising consent.
Meta
Purpose: Optional Instagram and Facebook advertising attribution and signup or subscription conversion measurement through Meta Pixel.
Data involved: Safe conversion page, referrer, general device and browser data, IP-derived location, Meta cookie identifiers, and controlled conversion category or value only after advertising consent.