Terms of Service

Effective date: July 4, 2026

These Terms of Service (“Terms”) govern your access to and use of the Elevate Boardroom platform, including our website, applications, APIs, and related services (the “Service”), provided by Elevate Boardroom LLC (“Elevate Boardroom,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By creating an account, you represent that you meet these requirements. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Account Registration & Security

To use the Service, you must create an account using a valid email address, or through Google or Apple single sign-on. You are responsible for:

  • Maintaining the confidentiality of your sign-in credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Providing accurate and complete registration information
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used for fraudulent or malicious purposes.

3. The Service

Elevate Boardroom is an AI-powered virtual boardroom platform that enables users to conduct simulated executive meetings using AI-driven participants. The Service includes:

  • Creating and managing virtual board meetings with AI executives
  • Selecting AI models and personality configurations for participants
  • Uploading documents for AI analysis and context
  • Generating meeting transcripts, summaries, and exports
  • Managing subscriptions and credit-based usage
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

4. AI-Generated Content Disclaimer

THE AI-GENERATED CONTENT PROVIDED THROUGH THE SERVICE IS A SIMULATION FOR INFORMATIONAL AND BRAINSTORMING PURPOSES ONLY. The “advisors,” “executives,” and “chairman” are large language models prompted to play roles. They are not human professionals, they owe you no duty of care or competence, and their output does not constitute:

  • Professional legal advice, legal opinions, or representation
  • Financial, investment, tax, or accounting advice
  • Medical, therapeutic, psychiatric, or other healthcare guidance
  • Human resources, employment, or labor-relations advice
  • Certified business consulting or management advice
  • Engineering, safety, or regulatory-compliance certification
  • Any other form of licensed professional counsel
How AI output can be wrong

Large language models can produce content that sounds authoritative, specific, and confident, but is incorrect, incomplete, outdated, biased, or entirely fabricated. This includes, without limitation:

  • Fabricated financial figures — invented gross margins, churn rates, CAC, LTV, benchmarks, multiples, or industry statistics presented as fact
  • Fabricated citations — non-existent statutes, regulations, case law, SEC rules, SOC 2 controls, HIPAA provisions, ISO standards, academic studies, or named experts
  • Mis-stated law — legal rules that are out of date, specific to the wrong jurisdiction, or simply incorrect, including employment, contract, IP, privacy, securities, and tax rules
  • Mis-stated medical, pharmacological, or scientific information — including incorrect dosages, interactions, diagnoses, prognoses, or research findings
  • Misreading of your uploaded documents — including pulling numbers from the wrong row, the wrong year, the wrong entity, or inventing figures while claiming they came from your file
  • Biased or legally risky people-decisions output — including advice on firing, disciplining, demoting, evaluating, or compensating specific individuals
  • Counterparty-impact errors — including advice on cancelling deals, breaching contracts, terminating partners, or making accusations of bad faith
  • Confident misrepresentation of its own confidence — the system may state things with certainty that it has no basis to be certain about

These failures can occur even when the Service appears to be functioning normally, and even when the output is internally consistent across multiple advisors in the same meeting. AI advisors may reinforce each other's incorrect claims.

Elevate Boardroom LLC expressly disclaims all liability for any decisions, actions, omissions, or outcomes arising from your reliance on AI-generated content produced by the Service. You use AI output at your own risk.

5. User Verification & Responsibility

Because AI output can be wrong in ways that look right, the burden of verification and judgment sits with you. By using the Service, you agree that:

  • You are the decision-maker. The Service is a thinking aid. You are solely responsible for any decision you make, action you take, or position you adopt, whether or not it was influenced by AI-generated output.
  • You will independently verify factual claims. You will not rely on a number, statistic, citation, statute, case, regulation, standard, dosage, or factual assertion produced by the Service without independently confirming it against a primary source you trust.
  • You will obtain qualified human review from an actual licensed attorney, certified public accountant, registered investment adviser, licensed medical professional, licensed therapist, qualified HR professional, or other appropriate expert for any matter in their domain before acting.
  • You will not act on people-impact output — including termination, discipline, demotion, performance evaluation, compensation changes, or sensitive feedback to a specific individual — without independent HR and legal review.
  • You will not act on counterparty-impact output — including cancelling a deal, breaching or terminating a contract, ending a partnership, or making accusations of misconduct — without independent legal review of the underlying contract, facts, and applicable law.
  • You will not use the Service for high-stakes regulated decisions on its own — including medical diagnosis or treatment, legal positions in active litigation, securities or investment decisions, tax filings, or safety-critical engineering — without qualified professional review.
  • You will not present AI output as professional advice from a licensed professional, and you will not represent to others that AI-generated content is human-authored when it is not.
  • You will apply your own context and judgment. The Service does not know your full business, regulatory, personal, or interpersonal context. You do.
You agree that any losses or damages resulting from your failure to independently verify, obtain qualified review, or apply your own judgment to AI-generated content are your sole responsibility.

6. Subscription Plans & Billing

Plans

The Service is offered through tiered subscription plans (Startup, Growth, and Scale), each with specific feature limits, model access, and a monthly allotment of Board Sessions. Plan details and pricing are available on our pricing page and are subject to change with 30 days' notice.

Board Sessions & Strategy Packs

Usage is measured in Board Sessions, where one session is one boardroom meeting. Each subscription plan includes a set number of Board Sessions per month, which reset on your billing date. Unused monthly sessions do not roll over to the next billing period. One-time Strategy Packs purchased separately add extra sessions that do not expire and carry over between billing periods. To guard against abnormal usage, each plan also includes a generous monthly model-capacity limit; in the rare event it is reached, sessions pause until your next reset or until you add a Strategy Pack or upgrade.

Free Trial Meeting

New companies may receive one free trial meeting with a limited duration of active meeting time. The trial is limited to one per company, and we may adjust or discontinue the trial offer at any time. Trial usage is not billed and does not count against any plan allotment.

Billing

Subscriptions are billed monthly or annually in advance through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by applicable law or as explicitly stated in these Terms.

Cancellation

You may cancel your subscription at any time through the Settings page. Upon cancellation, your subscription will remain active until the end of the current billing period. After expiration, your account will revert to limited access and your data will be retained according to our data retention policy.

7. Acceptable Use Policy

You agree not to use the Service to:
  • Generate, store, or distribute content that is illegal, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
  • Attempt to gain unauthorized access to other users' accounts, data, or meetings
  • Reverse-engineer, decompile, or attempt to extract the source code of the Service
  • Use the Service to develop competing products or services
  • Circumvent or attempt to circumvent usage limits, credit systems, or access controls
  • Use automated scripts, bots, or scrapers to access the Service
  • Upload malicious files, viruses, or harmful code
  • Impersonate another person or entity
  • Use the Service in a way that could damage, disable, or impair the Service or interfere with other users
  • Misrepresent AI-generated content as human-authored professional advice, or hold it out as the work of a licensed professional
  • Use AI output as a substitute for required professional, regulatory, or safety review in any context where law or industry standards require a licensed human
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.

8. Intellectual Property

Our IP

The Service, including its original content, features, functionality, branding, and proprietary technology, is and remains the exclusive property of Elevate Boardroom LLC and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you upload or create through the Service (documents, meeting inputs, etc.). By using the Service, you grant us a limited, non-exclusive license to process, store, and transmit your content solely for the purpose of providing and improving the Service.

AI-Generated Output

Meeting transcripts, AI responses, summaries, and other outputs generated through the Service are provided for your use. You may use these outputs for your internal business purposes. However, AI-generated outputs may be similar across users due to the nature of language models, and we make no guarantee of exclusivity, originality, accuracy, or fitness for any particular purpose.

9. Data Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share your information. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

10. Third-Party Services

The Service integrates with third-party services including Google Cloud, Stripe, and various AI model providers. Your use of these integrations may be subject to additional terms and conditions imposed by those providers. We are not responsible for the availability, accuracy, or practices of third-party services, and we do not warrant any AI output generated by their models.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Elevate Boardroom LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, goodwill, or business opportunities
  • Damages arising from AI-generated content, hallucinations, or recommendations, including but not limited to fabricated facts, citations, financial figures, legal claims, medical information, or analyses of your uploaded documents
  • Business, legal, financial, tax, employment, medical, or other decisions made based on Service outputs
  • Claims, damages, or losses arising from your failure to independently verify AI output, obtain qualified professional review, or apply your own judgment as required under Section 5
  • Litigation, regulatory action, or third-party claims brought against you arising from your reliance on AI-generated content
  • Interruption or unavailability of the Service
  • Unauthorized access to or alteration of your data
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPLETENESS, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE OR ANY AI-GENERATED OUTPUT WILL BE ACCURATE, CURRENT, COMPLETE, SUITABLE FOR ANY PARTICULAR PURPOSE, UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

13. Indemnification

You agree to indemnify, defend, and hold harmless Elevate Boardroom LLC, its officers, directors, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms, including your obligations under Section 5; (c) your violation of any third-party rights; (d) your content uploaded to or generated through the Service; or (e) any action you took, or failed to take, based on AI-generated content produced by the Service.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms or engage in conduct that we determine, in our sole discretion, is harmful to the Service, other users, or third parties.

Upon termination: (a) your right to use the Service will immediately cease; (b) we may delete your account and data in accordance with our data retention policy; (c) any outstanding fees owed by you will become immediately due. Sections that by their nature should survive termination shall survive, including Sections 4, 5, 8, 11, 12, 13, and 15.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English. Judgment on the arbitration award may be entered in any court of competent jurisdiction. You agree that any arbitration shall be conducted on an individual basis and not as a class action.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the “Effective Date” above and, for significant changes, by sending an email notification. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

17. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Elevate Boardroom LLC regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights without restriction.
  • Force Majeure: We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control.

18. Contact Us

If you have any questions about these Terms, please contact us: